During Black Friday and Cyber Monday it is likely we will be experiencing significantly higher levels of emails from customers. Due to this our response time will be slower, but we will aim to respond to all emails within 4 working days.

All orders placed during the Black Friday & Cyber Monday sale event can take up to 10-15 working days to be dispatched as stated on our homepage.

Once an order has been placed, we can't change this for you. This includes changing products, changing address and cancelling orders. Please ensure all details are correct prior to checking out.

All items purchased during BFCM are non-refundable, non-exchangeable and non-returnable.